These provisions apply to orders that you place for any products on the website at https://welleessentials.com. If you do not agree to these provisions, you must not place any orders.

  • Eligibility

By placing an order, you confirm that you are of legal age in your country or you have consent from your parent or guardian, you have full power, capacity and authority to agree to the Terms and Conditions.

  • Placing an Order

After you have placed an order, we will send you an email acknowledging receipt of your order to the email address that you have provided – be sure to check your “spam” and “junk” folders. Once the products have been shipped, we will send a confirmation email. That email will be our acceptance of your order and the provisions of these terms will become binding on both parties in the form of a contract.

Upon submitting your order, the credit card that you selected will be charged the amount of the order (including the applicable shipping charges and taxes). We will retain the title in any products that you have ordered until full payment of the total price is received (including applicable shipping costs and taxes).

We expressly reserve the right to cancel or reject an order for any reason in our sole discretion. Where an order is rejected or cancelled you will either not be charged, or refunded, for that order as the case may be.

  • Shipping & Delivery

We will ship your orders for products within New Zealand and Australia and to certain other locations around the world.

The information provided on our website regarding shipping timeframes is our best estimate as provided to us by our delivery partners. We will keep our website updated with the latest shipping and delivery timeframes as we are provided with them.

There may be increased delays with shipping and delivery which are outside of our control due to COVID-19, or other variants, or other events that may be taking place in a certain delivery location.

Once an order has been shipped the delivery timeframes are outside of our control. The information provided on our website is our best estimated delivery timeframe as provided to us by our delivery partners, but this is subject to change, and if there are delays we are unable to expedite a delivery. Any questions about delivery timeframes or why delays have occurred will need to be followed up directly with the appropriate delivery service.

  • Returns

Cancellation of orders before shipment

Prior to an order being shipped by us, you may be able to cancel that order and receive a full refund of the purchase price and the shipping costs less any processing fees we may incur. However, we begin processing orders placed through the website promptly, and therefore, if you wish to cancel an order, please notify us as soon as possible.

Defective products

We want you to be completely satisfied with your purchase. If there’s an issue with your item, or it wasn’t as you expected, we’re here to help!

You are entitled to return products delivered to you if they are defective or otherwise not in conformity with your order when you received them. In making a request to return defective products, please provide us with your proof of purchase. If we agree your claim is justified, the purchase price will be refunded.


  • Terms

By accessing the website at https://welleessentials.com you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with them. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

  • Use Licence

Permission is granted to temporarily download one copy of the materials (information or software) on Welle Essentials’ website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not (a) modify or copy the materials; (b) use the materials for any commercial purpose, or for any public display (commercial or non-commercial); (c) attempt to decompile or reverse engineer any software contained on Welle Essentials’ website; (d) remove any copyright or other proprietary notations from the materials; or (e) transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Welle Essentials at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

  • Disclaimer

The materials on Welle Essentials’ website are provided on an ‘as is’ basis. Welle Essentials makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Welle Essentials does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

  • Limitations

In no event shall Welle Essentials or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Welle Essentials’ website, even if Welle Essentials or a Welle Essentials authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

  • Accuracy of Materials

The materials appearing on Welle Essentials’ website could include technical, typographical, or photographic errors. Welle Essentials does not warrant that any of the materials on its website are accurate, complete or current. Welle Essentials may make changes to the materials contained on its website at any time without notice. However Welle Essentials does not make any commitment to update the materials.

  • Links

Welle Essentials has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Welle Essentials of the site. Use of any such linked website is at the user’s own risk.


  • Modifications

Welle Essentials may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

  • Governing Law

These terms and conditions are governed by and construed in accordance with the laws of New Zealand and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.